Privacy Policy

Last Updated: May 21, 2026

Who we are

This website is operated by Southern Leak Geeks (“we”, “us”, “our”).

We provide leak detection and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.

Information we collect

We may collect the following information when you interact with us:

• Your name
• Contact details (such as phone number and email address)
• Address or property location (if you request a service)
• Details you provide about your enquiry or job
• Any messages you send to us via forms, email, or phone

We do not collect more information than is necessary to respond to your enquiry or provide our services.

How we use your information

We use your information to:

• Respond to enquiries and provide quotes
• Arrange and carry out leak detection and repair services
• Communicate with you about your booking or job
• Issue invoices and manage payments
• Maintain records for business and legal purposes

We only use your information where it is necessary to deliver our services or meet legal obligations.

Sharing your information

We do not sell your personal data.

We may share your information only when necessary, for example:

• With engineers or subcontractors working on your job
• With suppliers where parts or materials are required
• With accountants or payment processors for invoicing
• If required by law or regulatory authorities

All third parties are expected to handle your data securely and only for the purpose it was shared.

How we store your data

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Your data is stored securely and only kept for as long as necessary to:

• Provide our services
• Meet legal, tax, and accounting requirements

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Object to certain types of data use

To exercise any of these rights, you can contact us directly.

Cookies

We do not currently use a cookie consent system.

Our website may use basic cookies required for the site to function properly. If we add analytics or tracking tools in the future, this policy will be updated.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details provided on our website.